Videos

Videos

What is KnoahSoft Harmony?

Two and a half minute animation demonstrating how the KnoahSoft Harmony™ Workforce Optimization software suite helps contact center executives overcome the challenges of running an effective contact center. See for yourself how you can leverage sophisticated WFO technologies to increase the productivity of both agents and supervisors while improving your overall customer experience.

KnoahSoft Video

 

Improving the Customer Experience Leveraging a Hosted Contact Center Solution

Watch this short, one and a half minute video, to learn how contact centers are improving customer satisfaction, customer loyalty and agent performance leveraging a hosted contact center environment where KnoahSoft’s Workforce Optimization solution is integrated with the 8x8 Virtual Contact Center platform and Teleopti Workforce Management.

KnoahSoft Video
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