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VoiceLink
KnoahSoft VoiceLink from is a cost-effective, flexible and secure solution for remote
silent monitoring of live VoIP calls using a standard telephone. VoiceLink gives managers and executives access to the pulse of their operations from anywhere in the world, without needing to be connected to a network. Our technology enables us to deliver highly stable and scalable solutions for a fraction of the cost of other tools. All you need is a phone.
Remote silent monitoring via telephone.
IVR and Text-to-Speech Technology: Delivers information and flexible filtering of all calls to be monitored.
Listen to Specific Areas of Interest: Agents by extension; listen to a specific queue; listen
by location.
Easy Rule Creation and Filtering: Create rules to identify “trouble” calls that can be filtered
into a branch of the IVR tree.
Secure Access: ID and Password (PIN).
Uses Standard Open-source Platforms: Asterisk PBX, Linux , vXML, SIP, and H.323
Scalable: A single server can support the monitoring of hundred's of simultaneous calls.
Please click here to access our VoiceLink Brochure.
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