News & Updates

 

2012 | 2011 |2010 | 2009 | 2008 | 2007 | 2006 | 2005


KnoahSoft 2012

May 2012 - KnoahSoft to Showcase WFO Solutions at International Avaya User Group (IAUG) Global Education Conference

April 2012 - KnoahSoft Solution Now Rated "Avaya Compliant"

March 2012 - KnoahSoft and Esnatech Partner to Deliver Advanced Unified Communications and Contact Center Software

January 2012 - KnoahSoft Receives Customer Interaction Solutions Magazine's 2011 Product of the Year Award


KnoahSoft 2011

September 2011 - Knoahsoft to Showcase HarmonyTM at Call Centre Week 2011 Canada, Toronto

August 2011 - Knoahsoft Relocates India-Based Development and Support Center as Part of Asia Pacific Expansion

March 2011 - Avaya DevConnect Partners Drive Communications Applications for Small and Mid-Sized Enterprise Market

January 2011 - KnoahSoft's Speech Analyzer Raises the Bar on Call Center Agent Performance


KnoahSoft 2010

November 2010 - KnoahSoft to Interoperate Harmony with Cisco's Media Capture Platform

October 2010 - KnoahSoft and Teleopti Align to Deliver Improved Contact Center Agent Performance.

September 2010 - KnoahSoft's Harmony Now Avaya IP Office 6.0 Compliant.

April 2010: KnoahSoft joins Genesys Partner Program.

March 2010: Conducted "Less is The New More" webinar with DMG.

February 2010: KnoahSoft's Harmony 3.x and above adheres to PCI DSS Standards.


KnoahSoft 2009

November 2009: KnoahSoft Announces Harmony 3.0.

September 2009: Harmony Chosen by Agora Marketing Solutions for Call Recording.

September 2009: KnoahSoft's Harmony Awarded "Best of Show" at ITEXPO West 2009.

July 2009: KnoahSoft releases Harmony version 2.1.

May 2009: KnoahSoft's Harmony Receives 2008 Communications Solutions Product of the Year Award - Recognized for Outstanding Innovation.

April 2009: QPC (MEA) Announces Strategic Alliance with KnoahSoft.

January 2009: Harmony 2.0 receives 2008 Product of the Year award from Customer Interaction Solutions magazine.


KnoahSoft 2008

October 2008: KnoahSoft Awarded Best of Show Editor's Choice at INTERNET TELEPHONY Conference & EXPO West 2008.

September 2008: Knoahsoft Announces the Immediate Availability of Harmony Suite 2.0.

September 2008: Knoahsoft to Showcase Harmony 2.0 at INTERNET TELEPHONY Conference & EXPO West 2008: Booth 138.

July 2008: Knoahsoft to Present Conference Session at INTERNET TELEPHONY Conference & EXPO West 2008.

June 2008: DirectNetworks Signs Agreement to Resell KnoahSoft Performance Management Software.

June 2008: KnoahSoft Call Recording, Quality and Performance Management Solution Now Rated "Avaya Compliant".

May 2008: KnoahSoft delivers a three part webinar series on Agent Performance Management Techniques and Technologies.

March 2008: KnoahSoft introduces Recorder 1.6, the industry's most flexible recording solution.

March 2008: KnoahSoft announces Harmony, software that helps contact centers achieve superior performance.

March 2008: KnoahSoft exhibits at VoiceCon-Orlando, March 17 - 19, booth 310. Visit http://www.voicecon.com/orlando/.

March 2008: KnoahSoft kick-offs Performance Management Best Practices webinar series: Agent Performance Management Best Practices, Part I: Emerging Trends.

March 2008: KnoahSoft announces its selection by Avaya Inc., a leading global provider of business communications applications, systems and services, for Gold level membership in the Avaya DevConnect program.

Feb 2008: KnoahSoft publishes Critical Practices and Processes to Maximize Contact Center Performance whitepaper.

Feb 2008: KnoahSoft partners with SER Solutions, a leading provider of contact center solutions, to provide KnoahSoft speech recognition technology for its Harmony Performance Management solution.

Jan 2008: KnoahSoft Identified as a "New Contender" in DMG Consulting's 2007 - 2008 Quality Management/Liability Recording Product and Market Report.

Jan 2008: KnoahSoft announces VAR agreement with Mountain States Networking, a leading network integrator based in Utah.


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