KnoahSoft




KnoahSoft products are gaining the industry's attention and trust as a leader in VoIP and contact center solutions.

June 2008 KnoahSoft Call Recording, Quality and Performance Management Solution Now Rated "Avaya Compliant"

May 2008 KnoahSoft delivers a three part webinar series on Agent Performance Management Techniques and Technologies

March 2008: KnoahSoft introduces Recorder 1.6, the industry's most flexible recording solution

March 2008: KnoahSoft announces Harmony, software that helps contact centers acheive superior performance.

March 2008: KnoahSoft exhibits at VoiceCon-Orlando, March 17 - 19, booth 310. Visit http://www.voicecon.com/orlando/

March 2008: KnoahSoft kick-offs Performance Management Best Practices webinar series: Agent Performance Management Best Practices, Part I: Emerging Trends.

March 2008: KnoahSoft announces its selection by Avaya Inc., a leading global provider of business communications applications, systems and services, for Gold level membership in the Avaya DevConnect program.

Feb 2008: KnoahSoft publishes Critical Practices and Processes to Maximize Contact Center Performance whitepaper.

Feb 2008: KnoahSoft partners with SER Solutions, a leading provider of contact center solutions, to provide KnoahSoft speech recognition technology for its Harmony Performance Management solution.

Jan 2008: KnoahSoft Identified as a "New Contender" in DMG Consulting's 2007 - 2008 Quality Management/Liability Recording Product and Market Report.

Jan 2008: KnoahSoft announces VAR agreement with Mountain States Networking, a leading network integrator based in Utah.

Dec 2007: KnoahSoft announces VAR agreement with 3D Networks, a total networks solutions provider based in Australia.

Oct 2007: KnoahSoft announces VAR agreement with MasterLink Corporation, IT infrastructure consulting, management and outsource services provider based in Wisconsin.

Oct 2007: KnoahSoft publishes Maximize Contact Center Performance with the Right Quality Tools and Practices whitepaper.

Oct 2007: KnoahSoft exhibits at the CIPTUG 2007 Annual Conference, Austin, Tx.

July 2007: KnoahSoft announces VAR agreement with Optimus Solutions IT products and solutions provider.

June 2007: KnoahSoft webinar for CIPTUG members The Benefits of Comprehensive Call Recording/Monitoring Solutions for IPCC Users.

April 2007: KnoahSoft publishes Real-Time Monitoring Improves Call Center Performance whitepaper.

April 2007: KnoahSoft announces VAR agreement with Netera Network Integrations, LLC, leading network integrator based in Texas.

March 2007: KnoahSoft announces VAR agreement with MSN Communications, Inc., Cisco solutions provider based in Colorado.

March 2007: KnoahSoft announces VAR agreement with AUS Information Systems, network and VoIP telephony deployment and maintenance services provider based in Georgia.

Oct 2006: KnoahSoft exhibits at the CIPTUG 2006 Annual Conference, Phoenix, AZ.

June 2006: KnoahSoft exhibits at the Cisco Networkers 2006 Conference, Las Vegas, NV.

September 2005: KnoahSoft announces the release of KnoahSoft Announces Contact Center Agent Performance Management Software Suite

September 2005: eCRMguide.com interviews Ralph Barletta, KnoahSoft's President

September 2005: KnoahSoft exhibits at the ICCM, Las Vegas, NV.

June 2005: KnoahSoft announces VAR agreement with ExtraTeam, a leading systems integrator based in California.

May 2005: KnoahSoft announces VAR agreement with Nexus IS, Inc., a leading provider of integrated end-to-end technology solutions based in California.