<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html><head><title>KnoahSoft | Innovative, Affordable, VoIP and Contact Center Performance Management Solutions</title> <meta http-equiv="Content-Type" content="text/html; charset=unicode"> <link href="inc/style2.css" type="text/css" rel="stylesheet"> <meta name="Description" content="KnoahSoft provides call recording, quality assurance, performance management, eLearning, coaching, surveying and speech analytics with a single, fully integrated, VoIP-based solution that scales to meet the needs of any organization. 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height: 60px;" alt="Harmony" src="img/HarmonyLogo.gif"></a> <b><i>VERSION 3.0 NOW AVAILABLE!</i></b> </p> <br> <strong><a href="pdfs/KnoahSoft Harmony 3.0_Whats New.pdf">Click here to learn more about What's New with Harmony 3.0</a> <br></strong> <br> <strong>September&nbsp;2009</strong> &nbsp;<a href="PDFs/AgoraPR.pdf">Harmony Chosen by Agora Marketing Solutions for Call Recording</a><br> <br> <strong>July 2009</strong> &nbsp;<a href="PDFs/Harmony21_Webannoucement.pdf">KnoahSoft releases Harmony version 2.1</a><br> <br> <strong>May 2009</strong> <a href="pdfs/COMM_SOLN_POY2008.pdf">Harmony Suite Recognized for Outstanding Innovation </a> <br> <br> <strong>April 2009</strong> <a href="pdfs/QPC_KnoahSoft_PR.pdf">KnoahSoft Announces Strategic Alliance with QPC (MEA) </a> <br> <br> <strong>January 2009</strong> <a href="pdfs/CIS2008POTY-PR_Jan08.pdf">Harmony 2.0 receives 2008 Product of the Year award from Customer Interaction Solutions magazine</a> <br> <br> <strong>October 2008</strong> <a href="pdfs/ITEXPOBOS08.pdf">Harmony 2.0 receives the "Best of Show Award" at Technology Marketing Corporation (TMC)'s INTERNET TELEPHONY Conference and EXPO West 2008. </a><br> <br> <strong>June 2008</strong> <a href="pdfs/DirectNetworks.pdf">DirectNetworks Signs Agreement to Resell KnoahSoft Performance Management Software</a>.<br> <br> <strong>June 2008:</strong> <a href="pdfs/DevConn%20KnoahSoft%20May2008_PR.pdf" target="_blank">KnoahSoft Call Recording , Quality and Performance Management Solution Now Rated "Avaya Compliant"</a>. <br> <br> <strong></strong><br> <br> </div> </td> <td style="width: 2px;" class="bg_white"><img alt="" src="img/spacer.gif" height="1" width="1"></td> <td style="width: 240px;"> <div style="height: 363px;" class="text"> <h2><em><span style="font-size: 14pt;">Recent Customers</span></em></h2> <br> <div id="marqueecontents" style="display: none;"><img alt="" src="img/Customers/Adventity.jpg" height="121" width="200"><br> <br> <br> <img alt="" src="img/Customers/exevo-logo.jpg" height="78" width="188"><br> <br> <br> <img alt="" src="img/Customers/isoft.gif" height="41" width="132"><br> <br> <br> <img alt="" src="img/Customers/longs_logo.gif" height="50" width="200"><br> <br> <br> <img alt="" src="img/Customers/Yesbank.gif" height="79" width="131"><br> <br> <br> <img alt="" src="img/Customers/CRI.gif" height="50" width="200"><br> <br> <br> <img alt="" src="img/Customers/icom.jpg" height="48" width="197"><br> <br> <br> <img alt="" src="img/Customers/indiaairforce.jpg" height="50" width="200"><br> <br> <br> <img alt="" src="img/Customers/knoah.jpg" height="62" width="184"><br> <br> <br> <img alt="" src="img/Customers/noor.jpg" height="56" width="118"><br> <br> <br> <img alt="" src="img/Customers/Octifu.jpg" height="67" width="200"><br> <br> <br> <img alt="" src="img/Customers/ccb_logo.gif" height="93" width="162"><br> <br> <br> <img alt="" src="img/Customers/woodforest.gif" height="49" width="200"><br> <br> <br> <img alt="" src="img/Customers/corithian.gif" height="50" width="200"><br> <br> <br> <img alt="" src="img/Customers/Adventity.jpg" height="121" width="200"><br> <br> <br> <img alt="" src="img/Customers/exevo-logo.jpg" height="78" width="188"><br> <br> <br> <img alt="" src="img/Customers/isoft.gif" height="41" width="132"><br> <br> <br> <img alt="" src="img/Customers/longs_logo.gif" height="50" width="200"><br> <br> <br> <img alt="" src="img/Customers/Yesbank.gif" height="79" width="131"><br> <br> <br> <img alt="" src="img/Customers/CRI.gif" height="50" width="200"><br> <br> <br> <img alt="" src="img/Customers/icom.jpg" height="48" width="197"><br> <br> <br> <img alt="" src="img/Customers/indiaairforce.jpg" height="50" width="200"><br> <br> <br> <img alt="" src="img/Customers/knoah.jpg" height="62" width="184"><br> <br> <br> <img alt="" src="img/Customers/noor.jpg" height="56" width="118"><br> <br> <br> <img alt="" src="img/Customers/Octifu.jpg" height="67" width="200"><br> <br> <br> <img alt="" src="img/Customers/ccb_logo.gif" height="93" width="162"><br> <br> <br> <img alt="" src="img/Customers/woodforest.gif" height="49" width="200"><br> <br> <br> <img alt="" src="img/Customers/corithian.gif" height="50" width="200"><br> <br> <br> </div> <script type="text/javascript"> /*<![CDATA[*/ show_marquee(); /*]]>*/ </script> </div> </td> <td></td> <td style="width: 1px;" class="bg_white"><img alt="" src="img/spacer.gif" height="1" width="1"></td> <td style="width: 240px;"> <h2><br><em style="font-size: 14pt;"></em></h2><h2><em style="font-size: 14pt;">Highlights</em></h2> <br> <strong></strong> <strong>September 2009</strong> &nbsp;<a href="PDFs/ITEXPO_BOS09.pdf">KnoahSoft awarded "Best of Show" at ITEXPO West 2009</a><br> <strong><br> May 2009</strong> Knoahsoft to Exhibit at the NASSCOM BPO Strategy Summit 2009," June 9-10, 2009 at the Hotel Leela Palace, Bangalore, India <br> <br> <br> <strong>March 2009</strong> Follow KnoahSoft activities, news and highlights on <a href="http://twitter.com/knoahsoft">Twitter</a> <br> <br> <strong>March 2009</strong> <p style="width: 200px;">Check out our new customer case studies and data sheets in our <a href="knowledgectr.html">"Knowledge Center"</a></p> <br> <strong>February 2009</strong> <p>Downland our newest whitepaper on <a href="Whitepaper_offer.html">"How to Build the Business Case and ROI for Agent Performance Tools in the Contact Center"</a></p> <br> <i>View our recent three part webinar series on Agent Performance Management Techniques and Technologies.</i><br> <br> <b>Part I:</b> <a href="http://www.crmxchange.com/webcast/KnoahsoftMar08.asp" target="_blank">Emerging Trends </a><br> Presented By: Ralph Barletta, KnoahSoft and Donna Fluss, DMG Consulting<br> <br> <b>Part II:</b> <a href="http://www.crmxchange.com/webcast/knoahsoftapril08.asp" target="_blank">Best Practices and Innovative Approaches that Drive the Effectiveness of Agent Evaluation</a><br> Presented By: Ralph Barletta, KnoahSoft and Donna Fluss, DMG Consulting<br> <br> <b>Part III:</b><a href="http://www.crmxchange.com/Webcast/HighPerformanceCoaching.asp" target="_blank">High Performance Coaching: Building a bond between supervisors and agents that insures consistent results</a> <br> Presented By: Ralph Barletta, KnoahSoft and Beverly McIntosh, McIntosh and Associates<br> <br> </td> <td style="width: 1px;" class="bg_white"><img alt="" src="img/spacer.gif" height="1" width="1"></td> <td class="bottom_right_box" style="text-align: left; width: 216px;"><br> <h2 style="text-align: center;"><span style="font-size: 14pt;"><em>Awards</em></span></h2> <div style="text-align: center;"><a style="width: 162px; height: 120px;"><img style="width: 123px; height: 79px;" src="img/BOSITEXPO2009WEST.jpg"></a> <a style="width: 162px; height: 120px;"><img style="width: 106px; height: 79px;" src="img/ComSol08.jpg"></a><a style="width: 162px; height: 120px;"><img style="width: 110px; height: 83px;" src="img/Large-08-CIS-POTY.jpg"></a><a style="width: 166px; height: 81px;"><img style="width: 102px; height: 50px;" src="img/ITEXPOBOS08.jpg"></a><br> </div> <br> <span style="font-size: 10pt;"><em><strong><span style="font-size: 14pt;">More Information</span></strong></em></span> <a onclick="javascript:window.open('http://server.iad.liveperson.net/hc/81706601/?cmd=file&file=visitorWantsToChat&site=81706601&SESSIONVAR!skill=Knoah%20Soft%20Support&imageUrl=http://www.knoahsoft.com/kimages&referrer='+escape(document.location),'chat81706601','width=472,height=320');return false;" href="http://server.iad.liveperson.net/hc/81706601/?cmd=file&amp;file=visitorWantsToChat&amp;site=81706601&amp;byhref=1&amp;SESSIONVAR%21skill=Knoah%20Soft%20Support&amp;imageUrl=http://www.knoahsoft.com/kimages" target="chat81706601"><img alt="Click here to chat" src="img/button_chat.gif" height="31" width="178"></a><a href="contact.html"><img alt="Contact us" src="img/button_contact_us.gif" height="31" width="178"></a><a href="mailto:info@knoahsoft.com"><img alt="Demo Request" src="img/button_demo_request.gif" height="31" width="178"></a></td> </tr> </tbody> </table> </td> </tr> <tr> <td class="bottom_menu_container"> <table class="bottom_menu_block" border="0" cellpadding="0" cellspacing="0"> <tbody> <tr> <td class="bottom_menu"><a href="support.html">Support</a> <a href="sitemap.html">Site Map</a></td> </tr> </tbody> </table> </td> </tr> <tr> <td class="copyright">Copyright © 2009 Knoahsoft. 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