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KnoahSoft Highlights

March 2008: KnoahSoft announces its selection by Avaya Inc. for Gold level membership in the Avaya DevConnect program.

Feb 2008: KnoahSoft publishes Critical Practices and Processes to Maximize Contact Center Performance whitepaper.

Jan 2008: KnoahSoft Identified as a "New Contender" in DMG Consulting's 2007-2008 Quality Management/Liability Recording Product and Market Report.

Customers

Announcements

KnoahSoft introduces Harmony and Recorder 1.6

Join KnoahSoft April 10 at 1pm EST for the second of a three part webinar series on
Agent Performance Management where we explore technologies that improve the quality process.

The first in a three part series, check out KnoahSoft's Agent Performance Management Best Practices, Part I: Emerging Trends.
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